1. PARTIES
SELLER
Company Name: Atölye Sanat
Address:
Cumhuriyet Mah. Alparslan Türkeş Cad.
TOKİ TİP2A D Blok No: 132D/L
Beşikdüzü / Trabzon
Phone: 0530 761 88 69
E-mail: atolyesanat5@gmail.com
BUYER
The person who places an order through the website and whose details are provided in the order form.
Hereinafter referred to as the "BUYER".
2. SUBJECT OF THE AGREEMENT
The subject of this agreement is to determine the rights and obligations of the parties regarding the sale and delivery of the products or services that the BUYER orders electronically through the SELLER's website.
3. PRODUCT AND PAYMENT INFORMATION
For the products subject to the order, the following information as specified at the ordering stage:
Product name,
Quantity,
Sales price,
Shipping fee,
Payment method,
Delivery address,
forms the basis on which the transaction is carried out.
4. DELIVERY TERMS
The SELLER agrees to hand over the ordered product to the shipping company within a reasonable time after payment confirmation has been received.
Products are sent to the delivery address provided by the BUYER when placing the order.
The SELLER is not responsible for delays caused by shipping companies.
5. RIGHT OF WITHDRAWAL
The BUYER may exercise the right of withdrawal within 14 days from the date of receipt of the product, without giving any reason.
To exercise the right of withdrawal,
the product must be unused,
its original packaging must be preserved,
and it must be in a condition suitable for resale.
For returns made under the right of withdrawal, the price of the product is refunded to the BUYER within the legal period after the product reaches the SELLER.
6. CASES IN WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised for the following products:
Products personalized in line with the BUYER's requests,
3D printed products designed and produced to personal specifications,
Custom-made products that cannot be resold,
Used or damaged products.
7. RETURNS AND EXCHANGES
If products are sent damaged, incomplete or incorrect, the BUYER must contact the SELLER within 3 business days from the date of delivery.
If the inspection shows that the error is attributable to the SELLER, the exchange or return will be carried out free of charge.
8. FORCE MAJEURE
The parties cannot be held liable if the performance of the agreement is delayed due to force majeure events such as natural disasters, war, strikes, transportation problems, internet infrastructure issues and the like.
9. PROTECTION OF PERSONAL DATA
Personal information shared by the BUYER is processed and protected under Law No. 6698 on the Protection of Personal Data (KVKK).
Detailed information is provided in the KVKK Information Notice and the Privacy Policy available on the website.
10. DISPUTE RESOLUTION
For disputes that may arise from the implementation of this agreement, the Consumer Arbitration Committees and Consumer Courts at the BUYER's place of residence or at the place where the transaction was carried out are authorized, within the monetary limits announced by the Ministry of Trade.
11. ENTRY INTO FORCE
By placing an order through the website, the BUYER is deemed to have declared that they have read, understood and accepted all the terms of this agreement.
This agreement enters into force upon completion of the order.